VEHICLE RENTAL AGREEMENT – TERMS AND CONDITIONS
The Lessor hereby leases to the Lessee, under all the terms and conditions set out herein, the vehicle specified in the document „Vehicle Rental Agreement“ (hereinafter referred to as the „Vehicle“), and the Lessee accepts the vehicle forrental and undertakes to pay the agreed rental fee to the Lessor.
The Lessee declares that:
- The Lessee has received the vehicle in the condition stated in the Vehicle Handover Protocol, in proper and good condition, and agrees to return it in the same condition (normal wear and tear expected, except for damage caused by improper use), along with the tires, tools, documents, accessories, and equipment, at the agreed location and date specified in the Vehicle Rental Agreement, unless the Lessee requests an extension approved by the Lessor.
- The Lessee agrees not to use (operate) the vehicle in the following ways:
a) for transporting goods in violation of customs regulations or in any illegal manner;
b) for transporting passengers or property for direct or indirect compensation;
c) for towing or pushing any vehicle or trailer;
d) in motor sporting events;
e) by a driver under the influence of alcohol or drugs;
f) by any person other than:
i) the Lessee or another person designated or employed by the Lessee and approved by
the Lessor, who is at least 21 years old (or meets the age requirement in the Lessor’s
rate policy) and holds a valid driver’s license for at least one year, unless otherwise agreed;
ii) in the event of breakdown or accident, a qualified vehicle repair person with the appropriate license and driving permit;
g) outside the list of permitted countries specified by the Lessor;
h) for transporting cargo, excessively dirty items, or animals. - The Lessee is fully and unconditionally responsible for paying the Lessor:
a) a fee for kilometers driven, calculated using the rate specified in the Rental Agreement, based on the odometer reading or, in case of failure, based on the travel distance according to the road map;
b) fees for rental duration, collision damage waiver (if purchased), theft protection (if purchased), personal accident insurance (if purchased), and other charges per the Rental Agreement;
c) a one-way rental fee (if applicable), and a relocation fee if the vehicle is left at a location other than agreed without written consent;
d) all fines and legal expenses related to parking, traffic violations, or illegal acts involving the rental vehicle, including an administrative fee unless caused by the Lessor’s fault;
e) recovery costs of the Lessor for out-of-court and legal collection in case of payment default;
f) costs of damage to the rented vehicle, regardless of the responsible party or vehicle category, including lost profits due to vehicle downtime, and replacement costs in case of theft. However, if the Lessee meets all terms (especially point 4), liability will:
i) not exceed the deductible amount specified in the Rental Agreement per incident;
ii) be limited to the difference not covered by insurance if CDW was purchased;
g) fuel costs consumed during the rental and a refueling fee per current pricing;
h) applicable local taxes;
i) default interest of 15% p.a. on overdue payments from the due date until paid;
j) a contractual penalty of 0.05% daily on overdue amounts from the due date until payment;
k) a contractual penalty of €50 per day for non-financial obligations not fulfilled on time;
l) a no-show fee of 100% of the total reservation rental price;
m) a cancellation fee of 30% if canceled within 48 hours, or 50% if canceled within 24 hours before rental. - The Lessee agrees to protect the interests of the Lessor and its insurer in the event of an accident, loss, or damage by:
a) obtaining names and addresses of parties and witnesses;
b) not admitting fault or liability or offering compensation;
c) not leaving the vehicle unsecured;
d) notifying the Luxorium team by phone immediately and completing an accident report within 24 hours;
e) always notifying the police, even in minor accidents or when someone is injured;
f) not leaving the accident scene before the police arrive;
g) parking only in safe locations, preferably in guarded parking areas.
Failure to follow these procedures (point 4) results in the Lessee being fully liable for all damages, regardless of purchased insurance. The Lessee acknowledges that insurance coverage is subject to the Lessor’s insurance contract. If a claim is not covered by that policy, the Lessee remains fully liable.
The parties agree that the damage value may be calculated using the price list published on the Lessor’s website or via industry-standard insurance estimation software instead of actual repair invoices.
5. If the Lessee purchases Personal Accident Insurance (PAI) by ticking “Accept” in the Vehicle Rental Agreement, coverage will be provided under the Lessor’s agreement with its insurer.
6. The Lessee waives all claims against the Lessor for loss or damage to any property stored or transported in or on the vehicle before or after its return. The Lessee must take maximum care to prevent theft or damage.
7. The Lessor will take all reasonable precautions and make every effort to prevent
damage due to vehicle failure but will not be liable for any resulting losses.
8. If the Lessee breaches any of the conditions, the Lessor may repossess the vehicle without notice and enter premises where the vehicle may be located. The Lessee is liable for all claims, actions, and costs arising from such repossession and will indemnify the Lessor accordingly.
9. If the Lessee opts to pay by credit/debit card, their signature authorizes the Lessor to calculate final charges, including theft or damage, and debit their account. The exchange rate will be determined solely by the Lessor.
10. Any modifications to this agreement are invalid unless in writing and signed by both parties.
11. The rights and obligations under this agreement shall be governed by the provisions of this contract, its general terms and conditions, and Slovak Commercial Code No. 513/1991 Coll. as amended, or applicable EU law.
12. If the Lessee returns an excessively dirty vehicle, they are liable for cleaning-related damage even after return, unless stated in the vehicle handover report. The Lessee agrees to return the vehicle in person, or be liable for any damage discovered afterward.
13. The Lessee acknowledges that vehicles may be monitored by GPS tracking systems for the legitimate interest of the Lessor.
14. If the Lessee purchases S-CDW (Super Collision Damage Waiver with reduced or zero excess), the same rules from point 4 apply.
15. The Lessor reserves the right to hold a security deposit on the Lessee’s credit card during the rental period, which the Lessee cannot use.
16. All vehicles are non-smoking. Smoking (including e-cigarettes, IQOS, etc.) is strictly prohibited and subject to a €500 fine for cleaning and odor removal.
17. An integral part of the agreement is the document “Data Processing and Rental
Information”, regulating personal data processing. If the vehicle is returned later than agreed without prior approval, the Lessor may charge for an additional rental day and a late return fee per the current price list.
18. Any damage to the vehicle’s interior is not covered by any insurance. The Lessee will be charged the full repair cost. If interior repair costs exceed €3,334, a 15% deductible applies. Damage estimates are sent within 10 business days of rental end (except inoperable vehicles, which go directly to service).
19. Any damage to the interior of the vehicle is not covered by the agreed insurance. If interior damage occurs, the Lessee responsible for the damage will be charged the actual cost of repair, including labor and material costs. In the event that the cost of repairing any damage to the vehicle exceeds €3,334, the Lessee will be charged a deductible of 15% of the total damage. Repair charges or damage cost estimates will be sent to the customer after the rental has ended, no later than 10 business days. An exception applies to non-drivable vehicles after a traffic accident, which will be transported to the service center immediately.
20. The Lessor reserves the right to schedule the vehicle repair at a time that minimizes the length of the repair interval and ensures the shortest possible vehicle downtime. The customer has the right to request immediate repair after the damage assessment has been provided. In such cases, the customer will be charged a parking/storage fee amounting to 70% of the standard rental rate for the entire duration that the vehicle is out of service due to the repair.
